Contact Us

Get In Touch

We're here to help! Whether you have a question about an order, need product recommendations, or just want to say hello — our team is ready to assist.

Customer Support

Email: support@lumahome.com
Response Time: Within 24 hours (usually much faster)
Hours: Monday – Friday, 9am – 6pm EST

Common Questions

• Order Status — Check your email for tracking information, or reply to your order confirmation for an update.
• Returns & Exchanges — We offer a hassle-free 30-day return policy. See our Shipping & Returns page for details.
• Product Questions — Not sure which product is right for you? Send us a message and we'll help you choose.

Business Inquiries

For wholesale, partnership, or press inquiries, please email: hello@lumahome.com

We love hearing from our customers. Your feedback helps us curate better products and deliver better experiences.